Complaints form

We are sorry to hear you are unhappy with our service. Please use this form to tell us about your complaint. Please explain what happened in as much as detail as possible. Once you submit this form, we will send you an email to confirm receipt of your complaint.

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    UK: Electronic money account is provided by Modulr FS Limited, a company registered in England with company number 09897919, authorised and regulated by the Financial Conduct Authority as an Electronic Money Institution (Firm Reference Number: 900573)

    EU: Electronic money account is provided by Modulr Finance BV, a company registered in the Netherlands with company number 81852401, authorised and regulated by the De Nederlandsche Bank (DNB) as an Electronic Money Institution (relationship number R182870)

    The Wireaccount.com and Wireaccount Brand is owned and managed by NECOCO LTD, HE 421114 Cyprus Registrar of Companies